Your Jobs

 

 

 

 


Before you contact support, we strongly recommend that you glance through the frequently asked questions below. 

If you cannot find the answer to your query below then please feel free to Contact Support.

Frequently Asked Questions

Q

There is no data backup facility in the program. How do I backup my data in case of a computer crash?

A

Your data resides in the 'data' directory/folder where you installed your copy Your Jobs software. 
By default the program installs itself into the Program Files\Your Jobs folder So will find all the database files in Program Files\Your Jobs\data folder.
To make a backup of your data simply copy or zip the contents of your data folder to your backup device/disk. If during installation you chose a different destination, you will find the 'data' folder under that.

Q

I installed the program but it has stopped loading because I didn't register it. When I uninstall and reinstall the program it still wont load. Why?

A

You will need to register your program if you intend to continue using it. Much time and resources have gone into developing the program and offering it to you. If Bill Gates allowed people to exploit his hard work he may only be worth a million instead of a billions. Please register, so I can at least feed my kids and pay the bills.

Q

How are the Due Jobs distinguished? 

A

Due Jobs are simply the jobs which have a  Next Date entered in. You should get the same results if you clicked on the Filtered Jobs tab and changed the 'Next Date' 'from' value to lets say 01/01/2000

Q

How can I get a list of all the jobs for tomorrow?

A

Click on Filtered Jobs, press the reset button, put tomorrows date in the 'Next Date' 'from' and 'to' boxes.

Q

How can I get a list of all the jobs for next week?

A

Click on Filtered Jobs, press the reset button, put the first next weeks date in the 'Next Date' 'from' box and put the last of next weeks date in the 'Next Date' 'to'  box.

Q

I have more than one operator and wish to give each of them a list of their jobs for a specified day/period? 

A

Simply perform the steps described in the previous questions above which explain how to narrow the list down to a particular day or period and then use the 'Operator' box to narrow down further to each operator. 

Q

I have Jobs that need to be done Daily, Weekly, Fortnightly, Monthly or as Required. How can I control this situation?

A

Each Job has a 'Type' field. Simply use the Type field to distinguish each job as Daily, Weekly, Fortnightly, Monthly or as Required. You can then use the Filtered Jobs tab to separate each of these types and then apply the 'last date' filter to them. For example, show all the Fortnightly type jobs and then narrow the list down further to just the ones which haven't been done for a fortnight by changing the ' Last Date' 'to' box to the date a fortnight ago. Or to put it more simply, used the filtered jobs tab to show all fortnightly jobs that haven't been done for a fortnight.

Q

Why isn't there a proper help option? 

A

The program is purposely without bells and whistles to keep it as simple as possible for the end user. 

Q

Can I use this application on a network with multiple users accessing it and maintaining the records?

A

Whilst the program has not been designed for or tested in a network environment, you are welcome to try as there is a good chance that it may work OK .Please be aware however that there may be some record locking problems as with most other multi user database applications.

Q

How does the 'Search Jobs' tab operate? 

A

When you enter your search string and press the 'go' button, the jobs which are displayed those where main fields  begin with the value that you entered. For example if you missed a phone call from a particular phone number and you wanted to see if the call was possibly from one of your customers, enter the phone number into the search field, press 'go' and all of the jobs with that phone number will be displayed. Or if a guy name Joe called sometime today asking that you come and do his lawn again, enter Joe into the search field, press 'go' and all the jobs where the name is Joe will be displayed.

Q

When I click the report button there is no option allowing me to select which jobs to print?

A

If you run your mouse over the report button you should see a hint pop up that says 'Preview/Print Report of data currently displayed'. In other words, use the Filtered Jobs tab to display the jobs first and then click on the report button to 'Preview/Print Report of data currently displayed'. The report button simply regurgitates the data that you are currently displaying and in the same order that you have selected with the 'sort by' option.

Q

I want to print all of my jobs for tomorrow in a particular order?

A

Use the filtered jobs tab to display all of tomorrow's jobs, then assign a priority to each job, then use the 'sort by' option at the top of the screen to sort by priority, then press the print button to 'Preview/Print Report of data currently displayed'. 

Q

I have a registered copy of 'Your Jobs' and I want to give it to all of my mates. Can I do this?

A

Yes you can. Do keep in mind however that if you also gave them the program registration code that you purchased, then your name will be impregnated into their program. Should they be prosecuted under the legal system for illegal use of software then you too can be prosecuted for illegal distribution of software and software pirating.  

Q

Many of the Jobs that I do have a job address/suburb yet the invoice needs to be sent to a totally different address/suburb. How can this situation be handled?

A

Use the main database fields for the job details and use the notes of the job to specify the invoicing information and any other info you like about the job.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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